Frequently Asked Questions

  1. Can I buy a VLS-2000 direct or do I have to bid in an auction?
  2. What chipset does the VLS-2000 use and how does it compare to other available units?
  3. I have a HD satellite dish: will your unit improve my picture?
  4. Do you include a break-out cable?
  5. Will the VLS-2000 output a 1080i picture on my home theater screen?
  6. Where are these units manufactured?
  7. Is there a retailer in my area where I can actually see the VLS-2000 in action?
  8. I can't find any reviews of the VLS-2000 - do you have any?
  9. Are there any upgrades available?
  10. Where's the power switch?

Can I buy a VLS-2000 direct or do I have to bid in an auction?

We sell the VLS-2000 direct for $849.00 plus shipping. With this purchase, you receive 30-day money-back satisfaction guarantee as well as a one-year warrantee against any defects from manufacturing.

Scalers won during an eBay auctions come with a 30-day warrantee.
 

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What chipset does the VLS-2000 use and how does it compare to other available units?

We use the Genesis microchipset.

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I have a HD satellite dish: will your unit improve my picture?

Probably not: This unit will sharpen your picture and de-interlace all the interlaced signals. If your satellite system is already connected with the 15 pin HDTV cable, then you're already running a progressive, non-interlaced scan picture from the source. Our scaler will not take progressive sources and simply passes this HDTV input to the HDTV output.

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Do you include a break-out cable?

No: in order to keep prices as low as possible (and due to the fact that there are so many individual configurations available) we do not include the break-out. All other parts (manual, remote, batteries, line/power cabling) are included.

Will the VLS-2000 output a 1080i picture on my home theater screen?

This unit will not do ANY interlace mode

From the manual: Output Scaling (640x480, 480p, 800x600, 720p, 1024x768, 960p, 1365x1024)(PAL mode - add 576p and 1152p.)

If your projector will take 720p that is a much better image than a 1080i.
 

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Where are these units manufactured?

The ESI VLS-2000 is manufactured in Prospect, Connecticut in the good old USA.

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Is there a retailer in my area where I can actually see the VLS-2000 in action?

We are the sole source for the VLS-2000: if you are a dealer and are interested in carrying the VLS-2000 please contact me.

Norman Plankey email
203-758-4401 x21

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I can't find any reviews of the VLS-2000 - do you have any?

We came across a site called AVS Forum and found an excellent discussion there: at least two past auction winners discuss their purchases, systems and answer questions. Click here to read some unsolicited opinions.

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Are there any upgrades available?

The latest software version available from us is v2.3: this incorporates some new options for setting the unit to negative sync mode via the remote. These upgrades are available for free to original purchasers (non-auction). If you have a VLS-2000 and would like to upgrade, click here for more information or email me for more details.

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Where's the power switch?

There is no power switch on the VLS-2000. You can plug it into a switched outlet, a power bar or just leave it powered on: there is no harm in leaving it plugged in and powered up.

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Do you have a question that wasn't answered here?

Email your question to me.

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ESI Video is a division of ESI Electronic Products Corp.